Anthea Bridal is not responsible for any delays due to weather, mishandling by the carrier, undeliverable addresses, or incorrect contact information for all shipments, including Priority and Express shipping options. Once the package has left our Anthea Bridal facility, we are not liable for any damaged, delayed, or lost packages.

Anthea Bridal is not responsible for lost or damaged returns or packages. It is the customers' responsibility to follow all directions. Anthea Bridal will not reimburse additional charges. If a package is damaged or mishandled, a photo must be provided indicating the damage and or mishandling before issuing a refund or a replacement. Customer must contact Anthea Bridal within 14 days of receiving the order for a failed delivery and/or damaged product/packaging in the event the package needs to be redelivered or returned after a thorough investigation.

Undeliverable addresses include: incorrect/insufficient address, missing PO Box numbers, refused, or return to sender. Anthea Bridal has the right to charge an additional fee for any reshipments regarding lost packages or packages returned to the fulfillment facility.

Customers are responsible for inputting the correct information for the order's billing and shipping address. Due to high order volume, any requests for address changes will be considered, but cannot be guaranteed due to strict shipping schedules. 

Normal order processing can take up to 24-72 hours however, order processing may take longer during sale time and peak seasons.

US ORDERS

All US orders are shipped standard shipping with our preferred courier, USPS. Turnaround times vary from state to state, but can take up to 7 business days for delivery. Anthea is not responsible for delivery delays due to weather, mishandling by carrier, undeliverable addresses, or incorrect contact information for all shipments including Express shipping options. If you are concerned your package is lost or damaged please contact hello@antheabridal.com within 14 days from the last scanned date. 

INTERNATIONAL ORDERS

At this time, Anthea Bridal does not offer International shipping and is only shipping to the US.